Privacy Policy
How we collect, use, and protect your information
1 Newtons Court, Huntingdon, England, PE29 3NQ
Effective Date: February 2026
Here at PT Fast Food ("PT Fast Food", "we", "our", or "us"), we take your privacy seriously. This Privacy Policy explains how we collect, use, store, and look after your information when you use our PT Fast Food mobile app ("App"). By using the App, you're agreeing to the terms set out in this Privacy Policy.
1 What Information We Collect
When you use our App, we might collect the following:
A. Information You Give Us
- Your full name
- Delivery address
- Phone number
- Your email (optional)
- The items you've selected and your order details
B. Information We Collect Automatically
We collect some basic technical bits to help improve the app, such as:
- What type of device you're using and your Android version
- App usage data (crashes, errors, that sort of thing)
- Rough timestamps of when you're using the App
We don't collect sensitive stuff like biometric data, passwords, or government-issued IDs.
2 Payments
Just so you know, this App doesn't collect your card or bank payment details. If we add payment features down the line, we'll update this Privacy Policy to let you know.
3 How We Use Your Information
We only use your information for legitimate reasons, including:
- Processing your food order
- Getting your order delivered to your address
- Keeping you updated about your delivery or any order issues
- Providing customer support
- Making the app better and more stable
4 Sharing Your Data
We don't sell or rent your personal data to anyone. We'll only share your data in these situations:
- Delivery fulfilment: We'll share your delivery address and phone number with our delivery staff
- Legal requirements: If we're required to by law, court order, or government request
- Safety and fraud prevention: To protect our customers, staff, and business
5 How Long We Keep Your Data
We keep your data only as long as we need it to:
- Provide our delivery services
- Keep records for running our business
Typically:
- Order details are kept for up to 90 days
- Support conversations are stored for up to 180 days
After that, your data will either be deleted or anonymised.
6 Security
We use reasonable security measures to protect your data. That said, no system is 100% secure, so we can't guarantee absolute security.
7 Children's Privacy
Our App isn't meant for children under 13. We don't knowingly collect personal information from children.
8 Your Rights
You can request:
- Access to your personal information
- Corrections to any incorrect information
- Deletion of your information
To request any changes or deletions, just get in touch: admin@ptfastfood.site
9 Third-Party Services
The App uses standard Android services and might include analytics or crash reporting in future. If any third-party services start collecting personal data, we'll update this policy accordingly.
10 Changes to This Policy
We might update this Privacy Policy from time to time. Any updates will be posted in the App, and if you keep using the App after that, it means you're accepting the updated policy.
11 Get in Touch
If you've got any questions about this Privacy Policy, feel free to contact us: